Link, Claims Management and Workflow Automation

Link transforms the vehicle claims process with intelligent automation, delivering fast, precise, and defensible repair cost estimates.

By leveraging inspection data and verified OEM information, including part numbers, pricing, labor times, and paint codes, Link eliminates guesswork and ensures every claim is accurate and transparent. 

Features

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Accurate Repair Cost Estimates

Link transforms inspection results into smart, itemized repair estimates in minutes – whether captured via mobile app or WhatsApp. Integrated with GT Motive data, it ensures every quote reflects current part numbers, labor rates, and paint costs.

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Automated Claims Processing

From first notice to final approval, Link automates the entire claims journey. Custom, no-code workflows allow insurers and fleets to configure routing, approvals, notifications, and status updates without technical support – speeding up resolution and reducing admin overhead.  

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Smart Document Handling

Collect, validate, and extract key data from claims documents using OCR-powered automation. Link streamlines documentation intake, reducing manual input and ensuring accurate, fast-moving claims progression.

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Built-In Fraud Prevention

Link eliminates inflated or false claims with built-in fraud checks like geotagging, timestamp verification, VIN validation, and inspection-to-estimate traceability. Strong version control ensures every change is logged and auditable.

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Seamless Workflow Management

Inspection outcomes from Carscan flow directly into Link, connecting assessors, repairers, and drivers on a single platform, enabling easy repair authorizations, addition of job extras, and final costing. This end-to-end automation keeps claims accurate, fast, and aligned.

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Audit and Compliance Control

Every claim is tracked with detailed version histories and digital audit trails, supporting compliance, dispute resolution, and internal review. With Link, transparency is built in from start to finish.

Link is Recommended for These Industries

Fleet and Rental

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Insurance

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Experience
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